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How to resolve the freezing issue on webcams on the Windows 10 Anniversary Update

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Important: Before you make any changes to the registry, make sure to understand that these changes may cause irreversible damage to your current installation if they’re not done properly. It’s recommended that you do a full backup of your computer before proceeding. You’ve been warned!

Use the Windows key + R keyboard shortcut to open the Run command.

Type regedit, and click OK to open the Windows registry.

Browse the following path: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform

Right-click on the right side, select New, and click DWORD (32-bit) Value.

  1. Name the new key EnableFrameServerMode.
  2. Click OK.
  3. Double-click the newly created key and make sure it set to 0.

  4. Click OK.
  5. Restart your computer to complete the task.

Once your computer restarts test your USB camera one more time, perhaps making a Skype video call, and now you should no longer experience the freezing issue. Make a note of this change for later in September when the official fix comes out so you can undo this fix if necessary.


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